Latest from Oxfam (20 Half Moon Lane): Our shop will not be able to open until the end of November at the earliest because of the flooding. Sadly we lost everything as it was all stored in the cellar whilst the planned refurbishment happened. So this Saturday (7th of September) from about 10 am to 3 pm, we shall be outside the shop to accept selected donations ( clothing, china, books and music) and talk to people. Please come and visit us. We’ll be doing this on selected weekends until we can open again. Please don’t leave donations outside of the shop when we are not there as the builders cannot take them in and we can’t use them. Check our Facebook and Twitter pages for updates: https://en-gb.facebook.com/pages/Oxfam-Herne-Hill/206098266133935https://twitter.com/OxfamHerneHill Many thanks for your help and support. From Oxfam Herne Hill standard shop
Update (30 August 2013)
Half Moon Lane and Herne Hill are open for business.
We’ve heard some excellent news. Number22 will be selling paella at the Herne Hill Market on Sunday; Oxfam will be running a bookstall and Tales on Moon Lane will have a stall at the market as well.
Letter from Oxfam about their Half Moon shops (30 August 2013)
Oxfam has written to its donors
Oxfam bookshop (Photo: Oxfam)
On Monday 26 August you will have received an email about our newly fitted Herne Hill shop.
Sadly both Oxfam shops in Herne Hill have been severely flooded due to a burst water main in Half Moon Lane. Most of the stock has been destroyed by the flood water and the shop team will now have to rebuild their donated stock from scratch.
The shop will be closed from now until nearer Christmas but we will keep you posted on its progress.
We will need your help in getting the shop back on its feet again. When the shop is up and running we will let you know and the Herne Hill team will welcome all of your donations.
Please keep your eye out for the Bookshop at the Herne Hill Sunday Market. We aim to set up a temporary stall there most weekends in light of the recent floods.
For up to date information on how the repair is progressing, keep in touch with us:
A new highlight to our Sundays is the Herne Hill Farmers’ Market. It has been running every Sunday from 10 until 4 for just over a year now in the Herne Hill “town square” in front of the station. It’s my choice of destination for those fallow Sundays when there are no relatives and friends to visit. (Of course, if they are visiting you, then let them tag along!)
Before I go any further I should disclose my association with the market – I sell my artisan pottery there once a fortnight – I hope that does not make me too biased!
A ten minute walk from the centre of Dulwich takes you to a buzzing market street of traders. There are wonderful fruit and vegetable stalls, butchers and fishmongers. The street food is good quality and varied – take your pick from curries, pakoras and crepes. There are cakes as well as ice cream and popcorn.
If eating ‘on the hoof’ is not your thing then The Commercial serves a traditional Sunday lunch while Pullens offers a more European choice.
Craft stalls take a proportion of the space, offering retro clothing from Paul ‘the Suit’, handmade knitware, second-hand objets d’art and collectibles and greetings cards.
It’s worth a look one Sunday morning, lunchtime or afternoon.
Report Monday 26th August (8pm) – HALF MOON LANE has reopened to vehicular traffic.
Please display parking permits from Tuesday 27th August when parking enforcement officers will start working in the area. Initial warning notices will be issued where permits are not displayed until Monday 2 September, when full parking enforcements will resume.
Report on Friday 23rd August (5.30pm)
Thames Water are reporting via a letter to residents Half Moon Lane – 23 August letter to residents that they hope HML can be reopened to traffic next Tuesday 27th August. However they have found a new and unconnected piece of work that needs to be done on the mains further down HML, between Winterbrook and Burbage Road. This will result in temporary traffic lights for a further period of time. The next public meeting with Thames Water is at 6pm on 4th September 2013 at the Herne Hill Baptist Church.
Current parking restrictions on Stradella Road, Winterbrook Road, Carver Road and Half Moon Lane (up to the junction with Burbage Road) remain suspended until the road reopens. Please display parking permits from Tuesday 27th August when parking enforcement officers will start working in the area. Initial warning notices will be issued where permits are not displayed until Monday 2 September, when full parking enforcements will resume.
If you need more information about the road re-opening please contact TW as advised in the letter.
Report on Friday 23rd August (2pm)
Thames Water contractors are progressing with fixing Half Moon Lane. Tarmacking will start once the final main inspections are complete.
The Sahara team are doing a camera inspection of the water main from outside the Baptist Church up to 123 Half Moon.
Thames Water estimate that the work on repairing the carriageway and pavements will take into early next week. We will post a notice when the road has reopened.
The latest on the Half Moon businesses (23rd August 2013) is as follows:
Other shops and restaurants are being cleared out for drying and refitting. Dehumidifiers whirring away. Flood relief teams and loss adjusters still on hand.
Report: Wednesday 21st August.
Thames Water hosted a meeting for residents and traders on Wednesday 21st August at the Herne Hill Baptist Church, chaired by Colin Bryant, lead engineer and co-ordinator for the Herne Hill incident. Key points that emerged were:
Roads – Thames Water hope to reopen Half Moon Lane fully by early next week not by the 29th as announced in their letter of 20th August. TW are at the mercy of their suppliers but fortunately supplies of concrete have been secured and the team are working flat out to get the road open as soon as possible. Tarmacing and road marking should be completed by Monday 26th and TW will then reopen the road. Southwark have to finish work on a lamppost and a tree but this can be done later and shouldn’t affect the road re-opening.
Carver Road and Winterbrook Road are open, but Stradella is not. Carver Road is exceptionally busy with traffic travelling to and from the centre of Herne Hill.
Parking – All parking restrictions on Stradella Road, Winterbrook Road, Carver Road and Half Moon Lane (up to the junction with Burbage Road) remain suspended until Herne Hill is reopened. However there are no advisory notices so drivers don’t know what is happening. Enforcement officers are leaving tickets which are then voided. Machines and the parking telephone number are still working. Parking tokens are being used up unnecessarily. Cllr Crookshank-Hilton is taking this up with Parking Enforcement.
Forensics and inspections – no response as yet from Forensics on the pipe. Sonar and other inspections have been conducted along the main. No reports available as yet.
Attendees agreed that Thames Water and Floodcall had done a great job in clearing up and getting the road fixed but the focus was now switching to recovery, loss adjustment and insurance, and more support is needed to help traders with insurance claims and interim payments.
Support for traders – One trader said he still didn’t have power or a meter. Thames Water confirmed that they have all the trader contact details and will do a new round of checks to ensure everyone is powered up and has all the help they need.
Insurance – Traders are uncertain about the best approach to claiming insurance – whether to go through Thames Water or make independent claims. There was concern that TW’s loss adjuster was not really independent. There were also worries about interim financial support (to pay staff for example). Colin Bryant said that Southwark Council are now in discussion with the Federation of Small Businesses to provide a source of independent advice and develop a forum for the traders. On its website the council says it will work directly with businesses who are suffering particular hardship as a result of the flooding, pending insurance settlements.
“If you have been affected and require further information on how the council can help you, please contact Elaine Gunn at Southwark Council on 0207 525 5479 or at email@example.com who will direct you to appropriate support.”
There will be a further meeting and a “wash-up” session. Other parties such as Southwark, Loss Adjuster would be invited.
As you will see in the letter, the road is taking far longer to repair than was expected, but Thames Water hope to be able to reopen it in the latter part of next week if the reinstatement goes well, with 29th August as the projected reopening date.
It was originally planned to replace 20 metres of the road/footpath surface but as a precaution, the contractors drilled some investigation holes beyond the 20 metre section to check that there were no further damage beneath the surface of the road. The investigation found a further damaged area, so that has extended the section for reinstatement to 30 metres in all.
All of this takes time to reinstate, but the team is working as effectively and efficiently as possible to complete the work and open the road again, both for the businesses and residents alike.
Security guards remain on site for the time being.
All parking restrictions on Stradella Road, Winterbrook Road, Carver Road and Half Moon Lane (up to the junction with Burbage Road) remain suspended until Herne Hill is reopened.
There will be a residents’ meeting with Thames Water at the Herne Hill Baptist Church on Wednesday 21st August at 6pm. All are welcome to attend.
The latest on the Half Moon businesses (20th August 2013) is as follows:
The Herne Hill Velodrome is hosting a Rollapaluza Keirin race meeting next Sunday, 25/8/13, 12-6pm.
This is a special event involving the use of small Derny bikes to pace all the races , prior to their exciting sprint finishes. Everyone is welcome – entrance to the Velodrome is free. There will be refreshments and stalls.
It will be an opportunity for residents to see the Phase 2 developments – the new inner track and playing area, and the new lighting system.
Good news – Carver Road j/w Half Moon Lane reopens.
Here is the message from our ward councillors to local residents (From Cllrs Toby Eckersley and Michael Mitchell):
“We attended yesterday one of the regular evening meeting organised by the council and Thames Water, following the flooding in Herne Hill resulting from the bursting of the 36-inch main in the early hours of Wednesday 7 August, near the Stradella Rd junction. As most will know, the brunt of this incident has been borne by the shops in Half Moon Lane and the residents above them. We are in the main satisfied that the council and Thames Water are giving appropriate help to them.
This message advises on points of relevance to a wider range of residents:
(1) We were advised at the meeting that Half Moon Lane should fully re-open by Monday 26 August. (2) To encourage the resumption of trading, efforts will be made to re-open sooner part of the road from the main junction up to Stradella Rd. The footways are already open on both sides of this stretch. We hope that those who normally use the Half Moon Lane shops will continue to visit and be alert to the re-opening of the shops – at least two are already trading again and the pharmacy is open for dispensing.
(3) Parking restrictions have been temporarily suspended in Stradella Rd, Winterbrook Rd, Carver Rd and Half Moon Lane up to Burbage Rd. It is expected that the parking situation will revert to normal once Half Moon Lane is re-opened, so car drivers not resident in the CPZ should exercise care if intending to park between noon and 2pm.
(4) The 37 bus is diverting via Herne Hill and Red Post Hill.”
The current status of the Half Moon businesses (20th August 2013) is as follows:
Just a week on, Herne Hill is getting back to normal but for 35 businesses it’s going to be a long haul.
An eagle-eyed resident spotted the water swelling through the concrete around midday on Tuesday 6th August. He noticed the seepage was getting worse so he called Thames Water around 12.30pm who logged it as a repair to be done within 3 days. The company agreed to dispatch an engineer within three days, but tragedy struck when the main burst less than 24 hours later at 5am on Wednesday 6th Aug.
For photos and news of the flood last week please see the post here…..
The Lambeth side of Herne Hill is open for business with Southwark bearing the brunt of the flood. The ensuing flood affected 35 businesses and two residents. Thames Water and Southwark Council have been working hard to restore services and help businesses and residents affected.
Oxfam Main Shop and Book Shop – both expected to reopen at the end of October. “Bookmageddon in the cellar of the bookshop” says Gavin the manager
Hairdressers – open for business
Illusionist – no news but has lost irreplaceable items in the basement flood
Just Williams toys – operating from East Dulwich Branch
Kindred Bakery – open and selling bread, rolls, cakes, about 50% open they say
Bon Velo – hoping to open a workshop soon
Other shops are being cleared out for drying and refitting.
Questions are being asked as to why Thames Water was unable to check the flow pressure in the pipes when the problem was first logged. We are seeking answers and will report back.
Update after public meeting with Thames Water on 14th August:
The burst main was a 36″ cast iron main installed in 1925. The main broke and fell away downwards. The pressure of water from the broken main washed away the soil and grit bursting through a hole into the road and carrying the soil debris with it as it flooded Herne Hill, hence all the dirt on the roads. While Thames Water have a number of monitoring systems looking at the whole water system, it was not possible to identify centrally any serious flow problems at this point. It would have required a visit to the site, and had the pipe not burst engineers would have attended with equipment to trace the leak. The broken main has been sent to forensics to establish the cause of the breakage.
London Fire Brigade Silver Command were in charge on Wed 7th and handed over overall charge to Thames Water later on Wednesday.
The first priority was safety. A lamppost collapsed and electricity had to be isolated. A tree was also on top of where the ground had been washed away so the tree was removed.
TW also had to check the sewers had the capacity to take water pumped out of basements. The basements were first checked to ensure no one had been trapped, and then the basements were pumped out. and water discharged into the gullies and main sewer.
Once the site was safe and environment under control, work started on replacing the pipe. The new spun steel pipe has now been installed.
The reconnection of electricity has been quite an exercise which TW co-ordinated. UK Power Networks reconnected the electricity; new meters and distribution boards had to be installed by the suppliers, followed by certification between the various parties. Residents above the shops were the worst affected through loss of electrics, and they were put up in hotels by Thames Water. The last properties to be reconnected were due to be done today.
Half Moon Lane will be fully open on Bank Holiday Monday 26th August with partial reopening from Herne Hill to Stradella earlier.
A Thames Water spokesman said about reports that Thames Water was contacted about water seeping in the area of the burst “We get over 200 leaks reported to us every day across our network. A call was taken on Tuesday (6th) lunchtime about a leak on the kerb that was going into a nearby drain. We spend time talking to customers about leaks and this wasn’t causing any flooding or traffic problems so wasn’t thought to be severe. We’re really sorry to affected customers and we are working hard to put things rights as quickly as possible. Our main priority is to get people’s lives and businesses back to normal by bringing power back to the road and mending the broken pipe.”
Thames Water FAQ about claiming on insurance Thames Water FAQ (posted 17 August 2013)